Please read these Terms & Conditions carefully before registering or using any part of the s9game platform. By creating an account, you agree to be bound by the terms set out below.
In these Terms & Conditions, the following definitions apply unless the context otherwise requires:
2.1 The s9game Platform is strictly for individuals who are 18 years of age or older. By registering an Account, you represent and warrant that you are at least 18 years old.
2.2 s9game reserves the right to request identity verification documents at any stage of the account lifecycle. Failure to provide satisfactory age or identity verification may result in Account suspension or closure and forfeiture of any Bonus balances.
2.3 It is your sole responsibility to determine whether online gaming is lawful in your jurisdiction. s9game makes no representation that access to or use of the Platform is legal in any particular location. By using the Platform, you confirm that you are not prohibited by any applicable law from participating in online gaming activities.
2.4 s9game does not permit the opening of Accounts by individuals located in jurisdictions where online gaming is explicitly prohibited, nor by individuals who are employees or close family members of employees of the Platform operator.
3.1 Each Player may hold only one registered Account on the s9game Platform. The operation of multiple Accounts by a single individual ("multi-accounting") is strictly prohibited and may result in permanent closure of all associated Accounts and forfeiture of all Funds therein.
3.2 You must provide accurate, current, and complete information during registration, including your full legal name, valid Pakistani mobile number, and date of birth. Any deliberate provision of false information constitutes a material breach of these Terms.
3.3 You are entirely responsible for maintaining the confidentiality of your Account credentials (username and password). You must not disclose your login details to any third party. s9game will not be liable for any losses arising from unauthorised access to your Account resulting from your failure to keep credentials secure.
3.4 You must notify s9game immediately if you become aware of, or suspect, any unauthorised use of your Account by contacting our support team via live chat or the ticket system.
3.5 s9game reserves the right to carry out enhanced due diligence (EDD) checks at any time, including but not limited to source-of-funds verification. Cooperation with such checks is a condition of continued Account access.
4.1 s9game accepts deposits via the following methods: JazzCash, Easypaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, Bank Alfalah transfer, and USDT TRC20 cryptocurrency. Accepted methods are subject to change; the current list is displayed in the s9game cashier at all times.
4.2 The minimum deposit amount is Rs 200 unless otherwise specified in a promotional offer. There is no maximum deposit limit imposed by s9game, though individual payment providers may apply their own transaction limits.
4.3 All deposits must originate from payment accounts registered in the same name as your s9game Account. Deposits from third-party accounts or payment methods held in a different name will be declined and the funds returned minus any applicable transfer fees charged by the payment provider.
4.4 s9game does not charge deposit fees, however your payment provider may apply fees or transaction charges. Any such charges are your sole responsibility.
4.5 Deposits made in USDT TRC20 will be converted to PKR at the prevailing market exchange rate at the time of crediting. s9game is not responsible for exchange rate fluctuations.
5.1 Withdrawals will only be processed to payment methods previously used for deposits on your Account, subject to availability. s9game reserves the right to request an alternative withdrawal method where the original method is unavailable.
5.2 The minimum withdrawal amount is Rs 500. Withdrawal requests below this threshold will not be processed.
5.3 Before any withdrawal is processed, your Account must have passed identity verification. s9game may request additional documentation including a government-issued CNIC, proof of address, or source-of-funds statement.
5.4 Withdrawals to JazzCash and Easypaisa are typically processed within 15–30 minutes of approval. Bank transfers typically settle within 2 business hours. Processing times may be extended during peak periods or where additional verification is required.
5.5 s9game reserves the right to delay or decline any withdrawal request where there are reasonable grounds to suspect fraudulent activity, money laundering, or a breach of these Terms.
6.1 All bonuses and promotional offers provided by s9game are subject to specific terms published on the relevant promotion page. In the event of conflict between these general Terms and specific promotion terms, the promotion-specific terms shall prevail.
6.2 Unless stated otherwise, Bonus Funds must be wagered a minimum number of times (the "Wagering Requirement") before they may be converted to withdrawable funds. The applicable Wagering Requirement is stated on each promotion page.
6.3 s9game reserves the right to withdraw, cancel, or amend any bonus offer at any time and without prior notice, provided that bonuses already accepted and subject to an active Wagering Requirement will not be revoked mid-cycle without reasonable cause.
6.4 Bonus abuse — including but not limited to the creation of multiple Accounts to claim bonuses, use of technical exploits to circumvent wagering requirements, or coordinated play to generate artificial turnover — will result in cancellation of all associated bonuses and may result in permanent Account closure.
7.1 All games available on the s9game Platform are governed by the specific rules published within each game. It is your responsibility to understand the rules of any game before placing a wager.
7.2 The following conduct is strictly prohibited on the s9game Platform:
7.3 s9game employs automated monitoring tools and manual review processes to detect prohibited conduct. Where such conduct is identified, s9game reserves the right to void all associated bets and winnings, close the Account, and report the matter to the relevant authorities where required by law.
8.1 All content on the s9game Platform — including but not limited to text, graphics, logos, game assets, software, and the overall platform design — is the intellectual property of s9game or its licensors and is protected by applicable intellectual property laws.
8.2 You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, modify, or create derivative works from any Platform content without the express written consent of s9game.
9.1 The s9game Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, s9game excludes all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
9.2 s9game shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of or inability to use the Platform, including but not limited to loss of winnings, loss of data, or interruption of service caused by circumstances beyond s9game's reasonable control.
9.3 s9game's total aggregate liability to any Player in connection with their Account shall not exceed the total amount deposited by that Player in the 12 months immediately preceding the event giving rise to the claim.
10.1 s9game is committed to promoting responsible gaming. The Platform is intended for adult entertainment purposes only and should never be used as a source of income or to resolve financial difficulties.
10.2 s9game provides the following responsible gaming tools accessible from your Account settings: deposit limits (daily, weekly, monthly), session time reminders, cooling-off periods (1 day to 30 days), and permanent self-exclusion. Players are encouraged to make use of these tools proactively.
10.3 If you wish to self-exclude permanently, contact s9game support via live chat or the ticket system. Permanent self-exclusion is irreversible for a minimum period of 12 months. During any self-exclusion period, s9game will not market promotional material to the excluded Account.
10.4 Players who are experiencing gambling-related harm are encouraged to seek assistance. Further information is available on the s9game Responsible Gaming page.
11.1 s9game reserves the right to suspend or close any Account at any time without prior notice where s9game has reasonable grounds to believe that these Terms have been breached, fraudulent activity has occurred, or Account security has been compromised.
11.2 Players may request closure of their Account at any time by contacting s9game support. Upon closure, any verified withdrawable balance will be returned to the Player's registered payment method within 5 business days, subject to completion of any outstanding verification requirements.
11.3 Where an Account is closed by s9game due to breach of these Terms, any remaining balance may be forfeited. s9game will provide reasons for such forfeiture on request.
12.1 s9game reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to Players via the registered mobile number or in-platform notification at least 7 days before taking effect.
12.2 Continued use of the s9game Platform following the effective date of any amendment constitutes acceptance of the updated Terms. If you do not agree with any amendment, you must close your Account before the effective date.
13.1 These Terms & Conditions are governed by and construed in accordance with applicable law. Players are responsible for ensuring their use of the Platform complies with laws applicable in their own jurisdiction.
13.2 In the event of a dispute, Players must first contact s9game support to seek resolution. s9game aims to resolve all complaints within 5 business days of receipt.
13.3 Where a dispute cannot be resolved informally, the matter may be referred to a neutral dispute resolution procedure as specified by s9game's applicable licensing terms. Details of the applicable dispute resolution process are available from s9game support on request.
For questions, complaints, or requests relating to these Terms & Conditions, please contact the s9game support team:
Support operates in Pakistan Standard Time (PST, UTC+5). Live chat response times are typically under 5 minutes during peak hours.
What s9game guarantees to every registered player.
Every game in the s9game lobby uses independently certified RNGs. RTP figures are published in-game and not artificially manipulated.
s9game commits to processing verified withdrawal requests promptly. No hidden deduction fees. Timelines are published and adhered to.
HTTPS encryption on all pages. Two-factor authentication available. s9game will never ask for your password via chat or SMS.
Deposit limits, session timers, and self-exclusion are available in every Account. s9game proactively monitors for signs of problem gambling.
s9game support operates around the clock in Pakistan Standard Time via live chat and ticket system. Complaint response target: 5 business days.
Any significant update to s9game's Terms will be communicated at least 7 days in advance via SMS or in-platform notification before taking effect.
Our 24/7 support team is available via live chat inside the s9game platform. For game rules, bonus terms, or payment queries — we're here.
⚠ 18+ only. Gambling involves financial risk. Follow applicable local laws.